FREQUENTLY ASKED QUESTIONS
GENERAL:
>Where can I call or email?
Phone: (908) 233-6146; Email: mobilemealswestfield@gmail.com
>What are the office hours?
We are open 8:30am-12:30pm, Monday-Friday.
ABOUT VOLUNTEERING:
>What is the time commitment for volunteers?
Meal Packers work 9:00-11:00am and Drivers start at 10:45am and take approximately 1-1.5 hours to deliver meals on their route.
One can volunteer as many days as one wants each month.
ABOUT MEALS:
>Do you deliver on weekends?
No, only MONDAY-FRIDAY.
>How can I begin getting meals?
Either call the office at (908) 233-6146 or complete the order form on our website under the MEALS tab.
>Do I need to have meals delivered every day, or just the days I need them?
No, you can tell us how many days, with a minimum of 2 days per week.
>Do you provide Kosher meals?
No, we are unable to provide for this specific dietary need.
>Do you deliver on holidays?
No—we don’t deliver on: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and the day after, and Christmas Day.
>What time is the meal delivered? Do I have to be home?
Meals are delivered around lunchtime, approximately 11-1 but you do not have to be home—you can leave a cooler outside for the drop off.
>I’m not a Senior Citizen. Can I still order meals?
YES! Our service is available to anyone who needs meals—injured, ill, bereaved, etc. We have no restrictions on age nor circumstance.
>I’m allergic to ______. Can you accommodate me?
Yes—we can offer “specials” when there is a specific food you can’t eat. Just make sure our Operations Director is aware of your dietary restrictions.
>I don’t eat _______. Can you accommodate me?
Yes—we can offer “specials” for medical reasons when there is a specific food you aren’t allowed to eat per doctor’s orders. Just make sure our Operations Director is aware of your dietary restriction.
>Can I order 2 meals on Friday so I have extra for the weekend?
Absolutely! You can order as many as you want & freeze or refrigerate for later use.
>Can I pay for my meals with a credit card?
No. Not at this time. Monthly invoices will be delivered to you and you may pay by check or cash.